We offer 30 day returns if you are not satisfied with your purchase. All returns must include all original packaging and be returned in new un-used condition. Due to health regulations, bedding may not be returned if it has been opened. Please contact sales or fill a out an RMA form from within your online account before returning items.
Policy on Returns and Exchanges
4 Send the parcel to this address: Listed in email with RA form
To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.
Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.
Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the Items, you must submit the copy of proof of purchase and fill in the return request form.